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Privacy statement

The Freedom Museum is managed by the Freedom Museum Foundation. This Foundation also includes the Infocentre WW2 Nijmegen. The privacy policy of the Freedom Museum aims to process the personal information of visitors confidentially and with care. This is in place to secure and protect your privacy. The Freedom Museum reserves the right to make changes to the privacy policy at any time. The most recent version will be published on this page. If you have any questions regarding our privacy policy, please feel free to contact us.

Personal Information: use, goal and security
The Freedom Museum collects personal information on its website (through our contact forms) and through email when you use our services. Your details will solely be used for the answering of questions and making reservations for events, group bookings or similar activities. If you fill out a form on our website or send us an email, your details will be saved for as long as it takes us to deal with your inquiry.
The Freedom Museum does not share your details with others without your approval. In addition, our website is secured with an SSL-certificate. This certificate guarantees that confidential information is sent in an encrypted message so data cannot be intercepted.

Google Analytics
The Freedom Museum uses the programme Google Analytics. For this programme, tracking cookies will be placed on the website of the museum to gain data on the use of the website by visitors. This information is used for statistical purposes only. The last eight numbers of the IP-address are masked to ensure personal data from visitors to the website is used fully anonymously. In addition, the Freedom Museum does not share the collected details with Google and the museum does not use other services of Google in combination with Google Analytics cookies. The Freedom Museum has a contract with Google to guarantee the previously stated privacy guidelines. See also our Cookie Statement.

Other Websites
Our website gives access to several social media amongst which Facebook, Twitter and Instagram. Using so called social plug-ins, you can share information on the website with others and make recommendations. No cookies are stored in the process.

Online ticket sales via Global Ticket
The Freedom Museum has partnered with Global Ticket for the online sale of entrance tickets for the museum, via the website The Freedom Museum keeps the processing of personal data to a minimum. However, for correct processing of the online tickets we always need certain personal details. When purchasing online tickets, as a norm, the following personal data must be entered:

  • Name
  • Last name
  • Email address
  • Address
  • Postal Code
  • City
  • Country

The Freedom Museum and Global Ticket only use this information to process your online purchase. The museum does not use your data for other purposes nor does it sell or provide the data to third parties (only if this is necessary for the service or if we are legally obliged to do so). In order to further guarantee the security of your personal data, we also have a processing agreement with Global Ticket.

Processing by third parties
The Freedom Museum only provides personal data to third parties if this is necessary for technical reasons (for example because we do not have the necessary technology ourselves) or because of a (legal) obligation. In such cases, the Freedom Museum will find a specialised third party to perform the agreed activities. This third party also processes the personal data. Examples are the handling of payments or a specialised party that ensures that your ticket is delivered to your mailbox. In such cases, we will make sure this third party complies with our security standards and privacy guidelines. We will make solid agreements with this party about the careful handling of personal data. Even then, the Freedom Museum is and remains responsible for the processing of the data.

Right of access, corrections and removal
You have the right to access the personal information collected from you by the Freedom Museum. Should the data include wrong information, then you have the right to correct this. In addition, you have the possibility to have your personal information removed completely. You are obliged to make a request to view your personal information in advance.

Complaints and liability
The daily management is in the hands of director Wiel P.H. Lenders, MA.

If you have any comments or complaints you can contact us through the following channels:
Address: Wylerbaan 4, 6561 KR Groesbeek
Tel.: +31 (0)24-3974404

The Freedom Museum is responsible for all the texts on this website. Should you be interested in using any of our texts or photographs, then you need to ask for our permission. This is possible though the communication methods listed under ‘Complaints and liability’. In some cases we have not been able to verify the rights of photographs. Should you come across a photograph of which the rights lay with you, do not hesitate to contact us. The Freedom Museum is not liable for incorrect use or incorrect source references of photos and texts of third parties on this website.